Terms Of Service

Terms and Conditions for CraftLuxur

Welcome to CraftLuxur! These Terms and Conditions (“Terms”) govern your access to and use of our website, www.craftluxur.com (“Site”), and any services or products we provide through the Site. By visiting or purchasing from our Site, you agree to be bound by these Terms. Please read them carefully.

1. General Information

  • Website Operator: CraftLuxur, a business registered under the laws of [Your Country], with its principal office located at [Insert Address].
  • Contact Information: You can contact us at info@craftluxur.com for any inquiries related to these Terms or our products.

2. Use of the Website

By using our Site, you agree to:

  • Not use the Site for any unlawful or fraudulent purposes.
  • Not access or interfere with the Site in a manner that could disrupt or damage its functionality or content.
  • Only provide accurate and up-to-date information when making a purchase, such as personal and payment details.
  • Not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without permission.

3. Products and Services

We offer personalized and custom-made products, including but not limited to jewelry, home decor, and gifts. All products are made to order. Please note that:

  • Product Descriptions: We make every effort to accurately represent the products on our Site. However, we cannot guarantee that your screen’s display of colors, textures, or other characteristics will be accurate.
  • Availability: Product availability is subject to change without notice. In the event an item becomes unavailable after purchase, we will notify you and work with you to resolve the issue (e.g., offering a substitute, waiting for restock, or issuing a refund).
  • Custom Orders: For personalized or custom orders, you are responsible for providing accurate details. CraftLuxur is not liable for mistakes in customization made by the customer.

4. Order Processing and Payment

  • Order Confirmation: After placing an order, you will receive a confirmation email with details of your purchase. This does not signify that your order has been accepted. We reserve the right to accept or reject orders for any reason.
  • Payment: Payments are processed through secure third-party providers. We accept [list of payment methods, e.g., Visa, MasterCard, PayPal]. All prices are listed in [Currency].
  • Order Cancellation: Orders may only be canceled before the product is in production or has been shipped. After production begins, cancellations are not possible.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, which will be presented at checkout. Shipping times may vary based on your location and the chosen delivery method.
  • International Shipping: We ship internationally, but customs, duties, and taxes are the responsibility of the customer.
  • Lost or Delayed Shipments: We are not responsible for delays caused by shipping carriers or customs. Please check with the carrier for updates if your order is delayed.

6. Returns, Remakes, and Refunds

Due to the custom nature of our products, we generally do not accept returns. However, if an error occurs on our part (e.g., a damaged or incorrect item), we will offer a remake or replacement, as detailed in our Refund and Remake Policy.

For more information, please refer to our dedicated page: www.craftluxur/refund_returns/

7. Intellectual Property

  • Copyright: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of CraftLuxur and is protected by copyright laws.
  • Trademarks: The trademarks, logos, and service marks displayed on the Site are the property of CraftLuxur. You are prohibited from using these trademarks without permission.
  • User-Generated Content: By submitting any content to our Site (e.g., reviews, comments), you grant CraftLuxur the right to use, modify, and distribute such content in connection with our business.

8. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy. By using the Site and purchasing our products, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, CraftLuxur will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased through the Site. Our liability is limited to the total purchase price of the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless CraftLuxur, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your Country].
  • Dispute Resolution: Any disputes arising out of or related to these Terms will be resolved through binding arbitration in [Your City/State], and not in a court of law.

12. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review these Terms periodically to stay informed of any changes.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

CraftLuxur
Email: info@craftluxur.com
Website: www.craftluxur.com

By using the Site and placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions.